Ring Familiar Faces Launches in the UAE to Identify Known Visitors

Ring has announced the rollout of Familiar Faces in the UAE, an opt-in feature that can identify people users already know when they appear at their front door.

Once enabled, Familiar Faces can provide personalized notifications such as “Mom at Front Door” instead of generic motion alerts. The feature is designed to give users more context about who has been detected without requiring them to open the Ring app and check the live feed.

Familiar Faces is rolling out to eligible Ring 2K, 4K and select HD devices in the UAE with a compatible subscription.

How Ring Familiar Faces Works

After enabling the feature, compatible Ring devices can detect faces when people approach the camera. Users can then identify and label people they recognize through the Ring app.

The Familiar Faces library supports up to 50 profiles, which can include family members, neighbors, babysitters and other regular visitors. Once a person has been added and named, that name can appear in notifications, the timeline and Event History.

Users can also customize notifications for individual people. For example, they can choose to receive notifications when a family member arrives home while reducing alerts for their own movements around the property.

Ring says the feature is intended to help reduce the number of generic motion notifications and make it easier to identify events that may require attention.

Setting Up Familiar Faces

Familiar Faces is turned off by default and must be enabled through the Ring app.

Once activated, users can access their Familiar Faces library and:

• Add people: Users can label people directly from Event History or from the Familiar Faces library.
• Manage profiles: Up to 50 profiles can be created, with options to edit names, merge duplicate profiles or delete entries.
• Automatically remove unnamed profiles: Ring says unnamed profiles are automatically removed after 30 days.
• Customize notifications: Users can set notification preferences for individual familiar faces.

Names assigned to familiar faces are also visible to shared users on the same Ring account when they receive notifications.

Privacy and Consent

Ring says Familiar Faces has been designed with privacy controls built into the feature. It is opt-in and remains disabled until the customer chooses to activate it.

According to Ring, face data is encrypted and remains associated with the customer’s account rather than being shared with others.

The Ring app also provides information about obtaining explicit consent from visitors when required by applicable laws.

Users should therefore consider local privacy and data-protection requirements before enabling facial recognition features, particularly when cameras may capture visitors or other people who have not been added to the user’s Familiar Faces library.

Availability in the UAE

Familiar Faces is beginning to roll out to Ring customers in the UAE with an eligible Ring Pro subscription and compatible 2K, 4K or select HD devices.

Ring says eligible customers will receive a notification in the Ring app when the feature becomes available on their devices.

For additional information, users can refer to the Ring Help Center.

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