How to top up Hafilat card

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There are many options to top up your Hafilat (DARBI) card, which is the predominant public transport smart card used in Abu Dhabi. Both online and offline recharging of the card gives you the freedom to maintain your balance for seamless city travel. Whether your preferred method is digital or in-person recharging, here is a comprehensive guide with a step-by-step approach for every way to guarantee you are covered.

Online Top-Up via the Hafilat Website

• Visit the Website: Through any web browser, visit the DARBI or Hafilat page hafilat.darb.ae.
• Find the “Recharge Card” option: On the website, locate and click the “Recharge Card” option.
• Add Card Details: Usually printed on the back of the Hafilat card, input the serial number of your card.
• Choose Recharge Level: You can choose how much you want to charge your card balance. The range is usually from AED 10 to AED 100.
• Start with Payment: Go to the section on payments where you can use a credit or debit card.
• Complete Payment: Usually about two hours after payment, the balance is shown on the site and you will receive a confirmation message.

Top-Up via Hafilat Mobile App

Available on both Android and iOS systems, the DARBI app helps to handle different public transit requirements.

• Launch the DARBI app: Download and launch the app, log in using your credentials. If you are a new user, then register first.
• Go to “Public Transport” Section: Once logged in, search for Hafilat card linked services or public transportation options.
• Select a Recharge Option: Enter your card data after choosing “Recharge Hafilat Card”.
• Choose an amount: Select your recharge amount; then, press to enter the payment area.
• Complete Payment and Verification: Check the transaction once you entered payment information. You should get an in-app confirmation and shortly your card balance should change.

Personal Recharge Solutions

If you prefer an in-person recharge, multiple options are available across Abu Dhabi:

• Recharge machines at Bus Station terminals: Available at major bus stations and retail stores, these devices enable quick balance updates upon payment.
• MBME Kiosks: MBME kiosks, which are located at commercial centers, provide a practical means of topping off. Usually, your balance shows itself two hours later.
• Customer Happiness Center: Visit any ITC (Integrated Transport Centre) Customer Happiness Center to have personnel help recharging your card.

Hafilat Card Types and Application

The Hafilat card comes in several forms to fit different commuter demands; among them are the Personalized Card, which provides more benefits for regular users, and the Anonymous Card, AED 10. Usually used within three months, balances are limited to AED 150 at each recharge. To activate the balance once recharged, touch your card on any reader or recharge station.

Supported by the DARBI app and website, the Hafilat system offers flawless, tech-enabled transport alternatives throughout Abu Dhabi. It’s easy and flexible to combine digital and physical recharging techniques. Whether you refuel at a station, on your phone, or at home, keeping your card handy guarantees seamless city transit.